A high level of professionalism
Testimonial by: Di Stratlon
| posted: 05 - Jun
I have been a client of Riverside since its inception in 2003, having followed Rob his former practice. My partner Matt and I own a run a small and highly successful kennel, breeding top wining Rhodesian Ridgebacks, and we greatly value the high standards of service and expertise we receive from Riverside.
Rob is especially talented in his orthopaedic and soft tissue work and his attention to detail and high level of skill employed in all surgeries is clearly evident, with our dogs recovering quickly and with either very minimal or no scaring at all, sometimes that is very important to us when showing short coated dogs. Some years ago, Rob and his team fixed a fractured leg in a 4 week old puppy with fantastic results. The leg healed fully and this dog, now 9 years old has gone on to live a full and active life. We have also utilised some of Rob’s newer services, using laser surgery for a lump excision, again with excellent results and rapid healing.
Fay and many of the other veterinary staff have become good friends over the years and it is always reassuring to have professional staff manning the phones, especially in the case of an emergency. Whilst we have shared many wonderful moments with Riverside during or years of breeding, they have also been there for us at our saddest times when we have said goodbye to old and treasured friends and, for this in particular, I am most grateful to them. Their attendance at our home and the empathy and understanding we received at these times cannot be overstated.
In summary, Riverside is a friendly practice with a high level of professionalism, and this coupled with their ongoing training and development in new and emerging areas of Veterinary Medicine provides us with the very best of patient care and treatment options available.